COMET

Ordered online,item dispatched and received without any problems. Thank you for an efficient service

Easy to order, excellant price

we were told the cooker could be used on lpg this was incorrect oderered replacement and they could arrange fitting then we were told they dont do lpg conversions delivery 1st time was £21 2nd time £42 never again freezer purchesed had faulty door !!!!!

Excellent Internet Retailer. Web site is clear, products retail at exceptionally good prices (the best for the spec laptops I purchased)and the free delivery arrived bang on time! Their post purchase customer service provided above average service when I had a query. I cannot recommend them highly enough.

Arrived on time, in time for Christmas present. Left with neighbour as I was out - excellent customer service. Would use again.

I found the Web site easy to use with good features ie product comparison tool, overall i was very satisfied as the product arrived at 9 am on the day expected the Friday before Christmas when the order had only been placed 4 days before. I did not receive the e-mail confirmation on deliver slot that i was under the impression i would get.

i would highly recommend comet on the net, i found what i wanted and the discription was good, the paying was easy and the delivery was spot on.

Ordered online, Specified delivery date for weekend AM, tried to deliver midweek, spoke to customer services ... was like talking to a machine. Still have no fridge-freezer. DONT BUY ANYTHING FROM COMET EVER !!!

in full in time

i never got any documentation - not at the time of purchase with follow up email with order number etc. - Nor any documentation with the parcel.

Goods were delivered in good condition and on time.

No problems experience. will use again when required.

My purchase of a television before Xmas was, I believe, one of the worst shopping experiences I have ever had. It took 3 days to effect the purchase and innumerable phone calls and at no time did I receive any feedback explaining what you problems were until I sent an E-mail. This resulted in a confirmed purchase and a promised date of delivery. However, I was not surprised when the delivery date was missed as the driver could not find our house!!- so we had no decent TV over Xmas. The TV was finally delivered one week later and I am still awaiting a refund of the delivery charge. It is totally unacceptable to offer the very competitive prices you do without the customer back-up necessary to ensure that service is up to the standard expected.

Great -looked at the product in the local store and got it cheaper on line. One product wasn't even on display in the store but was available on line and both items were delivered on time -just in time for christmas !

It was so easy to order on line and organise a delivery time and date. The gift I purchased was for my mother, It was delivered to her door, brilliant service.

Very good, delivery is on time and in good condition.

Quick and easy to find the good(s) required, and grateful of a fast delivery.

IT IS A CONVENIENT WAY OF BUYING GOODS WHERE THERE IS NO PARTICULAR COMPLICATION ABOUT THE PRODUCT

At short notice, just before Christmas, a new TV was required. Comet provided the chosen model and it was delivered on Christmas Eve without any hassle or problems. At any time of year I would have considered the service to be very good, but at that time of year, it was exceptional.

all that was expected good service

I duplicated my order by mistake, telephoned customer services to cancel second order and received excellent service. Partner is delighted with gifts.

Very good web site, but no indication that the order is delayed or of any progress report on delayed items. Order placed over the xmas period, so problems likely, but silence since first order.

Always excelllent, but I'd be even happier if there was a even larger product range.

Very easy to view and select the relevant products.

Very impressed with the quality of service and also the receipt of a follow-up letter regarding customer services for the computer we purchased

One item I ordered was out of stock, but they rang I told me, but unfortunatley left extra cable order on account bill charging me for it, which was of no use since the main item wasn't recieved, but after a phone call the assistant said they would remove it from account.

Easy and efficient, just as it should be.

Order tracking very poor

The camcorder that we ordered was fine but Comet contacted us the following day to say that they were out of stock of discs. As we had paid for these, I asked them to refund my card. I since received their invoice and my bank statement and they had not done so. I therefore had to contact them for a refund which I did not think was acceptable. Prior to doing this I e-mailed them and asked when they would be refunding me but I received no reply. Generally, a poor on-line shopping experience for such a large company which is a shame beacuse the other goods we received on time.

I have bought a lot of items from COMET over the years and have never had any problems. This last item was promised to be delivered on December 28th. but i received it on the 21st. Would shop there again no problem.